ILLNESS / COVID-19 POLICY

At Bubs & Todds Speech Pathology, the well-being of our patients and their families is our first priority. It is important that we do our best to keep each other safe and healthy during this difficult and confusing time. 

Between sessions, your Speech Pathologist will disinfect resources and toys, and use hand sanitiser between patients.

We do understand that all children get sick sometimes, and that this might occur on the day of your appointment. We ask that you don’t bring sick or infectious children into the clinic to protect our staff and other children from illness.

We are able to offer Telehealth services to patients and families who are not comfortable to receive in-person Speech Pathology sessions, or who have been instructed to self-isolate, or in the event of COVID-19 restrictions put in place by the Victorian Government. 

To ensure the safety of patients and their families, we ask that families inform Bubs & Todds Speech Pathology immediately if they:

• Have any gastro, cold or flu-like symptoms (fever, cough, sore      throat, sneezing, runny nose etc.)
• Have a confirmed or suspected case of COVID-19
• Have been instructed to self-isolate

Appointments can generally be rescheduled to a Telehealth format or postponed until your child is well. Please cancel or reschedule the appointment at least 2 business days before your appointment to avoid a Cancellation Fee.

If you or your child are observed to exhibit cold/flu-like symptoms during a session, the clinician may cancel the session at their discretion. In this case, you will be liable for the cost of the session.

Thank you for working with us to ensure that we can all stay healthy and safe.